the location is close to Lake Nahuel Huapi, the town center, and the club house. the staff is very welcoming. 3. the rooms are modern and clean, with a balcony and a big jacuzzi.

We enjoyed this place - well-run hotel.

Can't recommend highly enough this place and will be back. It was clean with very very helpful staff.

Nicely decorated and new-fashioned rooms, accommodating staff at reception desk. Great pool, parking onsite. Shuttle available to or from town if needed. Outstanding food, excellent and amazing location to the forest. Short walk to the lake close to the city, and the restaurant at night.

The room was very well-equipped with a clean bathroom, the breakfast spread in the lobby was great, and the location was fantastic, near the mountain.

The location is fantastic - just a 10-minute walk to Museo del Chocolate Havanna. the room is stylish and well heated, offering fabulous views of the lake. - We choose to stay at this hotel every time we visit San Carlos de Bariloche.

great staff all round. 12 miles from san carlos de bariloche airport.

Great room. Very comfortable. Great view.

The hotel entrance is very steep. If you are going in on foot its very tiresome. Should of have some stairs. The queen size bed are 2 single beds together. You can feel it when you lay down in the middle of the bed.

The rooms are beautifully decorated, have fantastic views, and the location is perfect by the lake, with great facilities and a convenient shuttle service to the town.

Awesome staff, huge room, great breakfast.

VERY LITTLE NOISE INSULATION. Extremely loud from room to room. You can hear every footstep from above, every shower and toilet flush from next door. Great place but take earplugs!

Good breakfast

The staff was unfriendly since the very first moment. We had to ask for every single thing INCLUDED in our booking (lake view, two single beds, jacuzzi) and they rolled their eyes for every request and did as they would have saved the world by providing them. The rooms (junior Suite) were quite big, Great Lake view but the bed linen was old and dirty and the shower was quite dirty. They have a pool and sauna, that could be really nice. although the water is clean the pool area is dirty and the tiles of the pool are broken so you heart yourself pretty much every time you touch the pool! Keep swimming! The restaurant is pretty good. the breakfast and dinner are great, minus the unfriendly but sexy staff. ;)) some waiters are hot!

Fabulous and well-appointed room. Exceptionally comfortable bed. - Stunning and wonderful location close to the city center. - Situated only 1 km from Museo del Chocolate Havanna.

Modern, airy, well-designed with very welcoming staff (except for one waitress who was consistently aloof and abrupt). The hotel is about 3km from town so generally you will need to take a cab every time you come or go if you don't have a car. No problem whatsoever if you are driving yourself and there is ample parking. The location overlooking the lake is lovely and views from the restaurant are beautiful. The rooms are spacious and nicely appointed. The shuttle service up the hill to the various buildings was very convenient.

The rooms that face the back have no view at all. There are no lounge chairs provided at the pool and the space there is quite limited so it's really not possible to relax outside or sunbathe. (There are a number of small tables and chairs outside the front of the clubhouse and these are great for conversation but not relaxation.) Breakfast is nice except for the bacon which is served almost raw in a large pan of grease. Maybe this is the Argentine style but I can't imagine how anyone could eat it.

I liked the room and the view.

It was too hot in the room. It was uncomfortable to reach the room because it's in a hill. The breakfast area is way too small and there's always waiting to get breakfast which is very very inconvenient. It's super hot in that area. The Restaurant service has a very limited offer and mainly oriented to fast food.

This place has an excellent location near the center, convenient for car rental, close to two nice pubs, a supermarket, offering a fantastic modern studio suite, and overall providing good service.

Our room was very beautiful. The location is quite nice, not too far from the city and still peaceful although I would recommend that you rent a car to see more of bariloche. Breakfast was not bad. Dinner in the restaurant was quite nice. Pool is nice and warm and the ambience of the hotel is very relaxing. Overall I loved the hotel.

Service of the hotel did not meet my expectations. They did not go above and beyond and often said they couldn't do this and couldn't do that. Looks like they probably work very long hours for not enough pay.